Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Rostilupt, charges delivery fee of GH10.00 per order when items in your cart are between 1-5 quantity and less than 6kg.

Which payment methods are accepted in the Online Shop?

Rostilupt accepts cash on delivery. You can pay cash or send mobile money when your order is delivered. 

How long will delivery take?

Delivery takes from 1 – 3 days. at our normal schedules, delivery can take 24 hrs when there is no surge in order delivery. 

How secure is shopping in the Online Shop? Is my data protected?

Shopping online on Rostilupt is very secured. We do not grant third parties to access your data. 

What exactly happens after ordering?

After placing your order, you will receive call from rostilupt to confirm your order. 

Do I receive an invoice for my order?

When you place an order, an invoice is sent directly to your mail address. This invoice contains all details about your order as you filled during the checkout process. 

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